Crowne Plaza Auckland by IHG
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客人怎么说
The receptionist lady was one of the kindest and most understanding I have ever met! I landed in Auckland very early in the morning, arrived to the hotel around 7am, I did not expect to be able to check in, so all I asked if I can please drop my luggage and I can go for a walk until I am able to check in. The lady told me I must be very tired and she will check if the room is ready and if so, I am more than welcome to check in now. What a gesture! The room indeed was ready and I could check in straight away. I can't be thankful enough for this lovely lady, I wish I would remember her name! I can only give a rating of 10 for this kind of treatment.
Nora
2025年3月
We spent a few days at this hotel and were absolutely delighted! Crowne Plaza Auckland is a true example of top-level service, comfort, and genuine care for guests. The staff are incredibly friendly and professional. From check-in to check-out, we felt truly welcomed — warm smiles, quick registration, and great attention to detail. The room was very cozy and clean, with a beautiful view of the city. The bed was comfortable, the linens were fresh — everything was of the highest quality. A nice bonus was the premium toiletries, coffee machine, and spacious layout. Breakfasts were delicious and varied, with a wide selection of dishes to suit any taste. The dining area had a calm and comfortable atmosphere with a view of the city center. Special mention goes to the perfect location: the hotel is right in the heart of Auckland — everything is nearby: shops, restaurants, theaters, and major attractions. It’s an ideal choice for both leisure and business trips. We wholeheartedly recommend it! We'd gladly return again.
Tonyo
2025年4月
Location was great for getting to the attractions around Auckland. 5 min walk to the art gallery and Queens Street; 10/15min walk down to the harbour. The room was comfortable (bed was a tad too soft for my liking but not enough to complain), staff efficient and pleasant. The standard of cleanliness was really good. Really nice coffee machine and tea making facilities. Decent sized tv. Room had desk area and arm chair and foot rest. There is a shopping arcade below the hotel which was really handy. A coffee stand and Japanese eatery we enjoyed going to greatly.
Kate
2025年3月
Buffet breakfast was awesome - delicious food, something to everyone, real coffee, staff are lovely. Parking was excellent - easy to get in and out, 24/7, plenty of parks available. Location was perfect. We could see the Sky Tower from our room! Next to Sky Tower, central to everything in town, close to Civic and so many places to eat etc, and only a 15/20-min walk to Downtown ferry etc. Check in staff and breakfast staff are super friendly.
Amy-rose
2024年8月
Arriving by car we were well informed of construction around hotel and there was good signage to get us to carpark and then to Hotel check-in via Concierge. As we had walking mobility issues, the many lifts allowed us easy access from carpark, to room and then to Eliot st. Area felt quiet and safe. We were privileged to be upgraded to the newly refurbished room with walk-in shower. 10 out of 10 beautiful refurbishment. Breakfast in dining room more than meet our needs so cake for money. The staff starting with Concierge were welcoming and helpful.
Kay
2025年6月
An excellent hotel in a great location. Despite the on-going roadworks in the area, there was easy and convenient access to both the Queen Street side and Sky Tower sides of the city. The hotel is lovely. The rooms were well-appointed, very nice and quiet and cool with super comfortable beds and pillows. The staff were all excellent - check in and out was very easy. Our room was ready early which was fantastic and much appreciated. We enjoyed the happy hour and the generous pours of wine, sitting beside the fish pond in the atrium area. We would definitely stay here again.
Amanda
2025年3月
Lovely staff - accommodating. However their booking system cod do with a revision as they had me down for 1 nigjt not 2, after finally they realised their erfor then wanted me tp pack up and move for the night, ignoring the fact that i am on crutches and Had a suitcase and big backpack. Finally conceeded ny point. Beds are comfy and pillows were good. One sift one firm on each side.. Bathroom lovely except toilaet flush was a bit hit and miss. Location good fir food and touŕist shops but huge road works going on in the front and side of the hotel which is not their fault.
Gaye
2025年2月
Everything apart from rude head waiter in restaurant.
Patti
2024年5月
Good choice at breakfast. Room was totally fine thank you. Big room but needed another armchair. [see below] Location of the hotel in central Auckland was perfect for a mid-range hotel.
William
2024年10月
- I had several online meetings in the hotel’s business center. It’s a great plus to have such a place for a bit of work if one comes with family - the elder concierge guy who way in service both when we arrived and left. He was so nice, cool, professional. Also he saved my life just before 3 minutes of starting an online interview by getting a converter plug. - we loved the big bath tube in our room.
Adam
2024年8月