Crowne Plaza Auckland, an IHG Hotel

This is an old hotel that was renovated, quite good value for the money, for NZ prices at least. Service is what you would expect for global 5-star business hotels: comfortable beds, clean linen and towels or plenty of USB outlets. There were a few non-NZ power outlets, sufficient for four of us. Antipodes amenities were provided in large dispensers, not small disposable plastic containers. The sauna fits three people at most, but it was clean with changing room and extra towels provided.

Great location on top of a shopping centre and parking 5-10 mins walk to the main street and marina/waterfront. Rooms were well kept, comfortable and quiet, a decent size with ensuite (shower over bath). Breakfast was buffet style with a great selection and option to order eggs as you like. Very polite staff and great service. We came back one night after 12pm and the car park was shut, but the hotel staff were brilliant and let us in with no issues. Gym was well equipped with TV screens which were playing the HK 7 aside rugby whilst I was i there which was a bonus!

We stayed for one night during our last night in Australia and thoroughly enjoyed our stay. The staff were efficient and very friendly. Everything in the room was clean and comfortable. We used Chromecast on the TV easily and watched movies. A friend used their 24/7 business center for some late night meetings. Another friend used the gym which was sufficiently equipped and included a small but clean sauna. The property is centrally located, just 2 minutes walk from the sky tower (up the stairs to Federal Street). We were able to leave our luggage after we checked out to go to brunch downtown and collected them a few hours later, quickly and easily. We would highly recommend this property for your stay in Auckland!

The bed is soft and comfortable. The room is clean.

I stayed there during the cyclone. The staff were excellent during my staff. extremely helpful and supportive. There were quit a few families who had been temporarily housed there because of being homeless due to flooding. The care and empathy shown to these families was incredible. The hotel was safe. comfortable and the staff were exceptional. Location was perfect, a five minute walk from the harbour and all of the cities main attractions. Plus great for shopping! Auckland has many great restaurants with a multi national range of cuisines. There is also a guest laundry which was very helpful.